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Overview Transcript Case Study Video
Meet Henry Chin of award-winning Ziba Designs, Portland, Oregon
Meet Henry Chin of award-winning Ziba Designs
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Key Ideas of this episode
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1. Find Solutions to Problems
2. Strive for Perfection
3. Tap Into The Universal Power
4. Find Courage To Act
5. See Failure As A Normal Occurance...
6. Alleviate the Pain and Suffering of Others
7. Give Your Ideas Away to Those...
8. Perfect Processes Incrementally
9. Use the System To Protect Your Ideas
10. Think of Your Mind as a Mine
11. Form Small Think Tanks, Not Big Ones
12. Invent Stand Alone Services
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Key Idea #2: Strive for Perfection
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Henry Chin told us that Ziba is good at what they do because they all strive for perfection. That is the quality they're pushing in themselves and for the company.

The Anglican Rev. John Wesley based an entire theology around a doctrine of Christian perfection and an entire denomination evolved as a result.

Yet, we certainly all fall short of being perfect and the quantum physicists among us know that there is an inherent chaos deep within the fabric of things. So, we are relegated to perfect moments -- flashes of insight or bliss or knowing.

Topic for Discussion: We grow up learning the basic comparative analysis -- good, better, best -- but what is the best? Can anything ever be perfect?

Answer: Sohrab would answer, "No, you know it can be done better." At Ziba, they challenge themselves to constantly take the next step on the road to perfection. Just as they know it will never be totally and in every way perfect, they know they can always do better.

This is a subject near and dear to the heart of our executive producer, Bruce Camber. He has made a study of the physics and theology of perfected states since 1970. He found that throughout all of science and all religions, each in some manner shares the three conditions that define the continuum of perfection.

This is what he has found:
1. The most simple perfection is order; here there are continuity conditions.
2. A higher perfection is defined by a relation and here that relation is experienced as a symmetry.

3. A transformative perfection is within real time; it is a dynamic moment that is experienced as harmony.

Along that continuum, the possibilities approach infinity for higher or transformative perfections. Or, as your Mom always said, "There is always room for improvement."

You think about it: Is your business the best that it can be? Is it getting better with every product or service it delivers? Have you created an environment in your company where your team constantly strives for perfection?

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