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Be Bold. Have courage.
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Overview Transcript Case Study Video
"What was so bold about their launch?"
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Key Idea #6: The Lightbulb
When you watch Dr. Warren and Greg talk, you can tell they are bold. They have courage. They are the kind of guys who take action on an idea when they believe in it. They have kinetic energy, enthusiasm and passion that could not be contained.

Topic for Discussion: What was so bold about their launch of eHarmony? Aren't all entrepreneurs bold?

Answer: No. Many entrepreneurs admit that they are risk adverse. They only move forward on ideas they can test and prove out before they pour in the cash.

These people took action based on Dr. Warren's gut feeling to ramp up and do the needed research to build an automated product. Plus, they did this as hundreds of dot com companies were losing billions of dollars and closing their doors. At the same time eHarmony was launching, the only companies making money on the web were brick and mortar companies using the web as a channel.

The other issue they were dealing with was the Sleaze Factor. As we already wrote, women were not flocking to the web for dates because the online dating business looked like a front for pornography and sex.

Dr. Warren and Greg decided to stare down the enemy and go into its territory armed with research and a superior product. Rather than give the pornography people a wide berth, they are pushing them back into the dark corners where they belong while legitimzing the best parts of the industry.

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1. Turn A Small Idea Into A Big One
2. Fix Something That Is Broken
3. Charge More and Demand More...
4. Attract The Biggest Brains
5. Accommodate The Hard-To-Win...
6. Be Bold
7. Keep Your Promises
8. Find The Right Advertising Venue Idea
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Greg even reported that the online dating and matching services collectively are taking in more cash now than is the online pornography business.

In part of the interview with Greg (that is not in the finished episode) we learned that Dr. Warren and Greg boldly rejected advice given to them by their specially selected advisors.

Greg said, "One piece of advice was go to market quickly but we waited to get the product right. We were told that you are not the CEO -- you're the CRO -- the Chief Recruiting Officer. Hire a team of first class managers. We didn't hire anybody. We stuck with the same six people that we started with. We never hired, and we still don't have a director of marketing and we don't have a marketing department."

Some might think that is it silly and short-sighted to not take advice from experts. We think that Greg and Dr. Warren had intuition about what they should do and they were bold enough to follow their internal signals.

What do you think? Are you as bold as you could be? Are you as bold as you were when you were younger? If not, do you think it's because you don't have an idea that inspires you?

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