Small Business School
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Small Can Be Big
Small Business School
Overview Transcript Case Study Video
Mike Neal
John Gregory is President and CEO of the Northern Rhode Island Chamber of Commerce.
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Add By Subtracting
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Transcript Segments
Small Business School
1. Take Time To Give
2. Find The Cause That Fits
3. Make A Positive Impression
4. Prepare To Volunteer
5. Transform Your Community
6. Say Yes
7. Add By Subtracting
8. Engage Your Team

Small Business School

HATTIE: This is your town, has anybody ever called you the unofficial Mayor of Austin?

MARC KATZ: I've been called a lot of things, that's one of the nicer ones.

HATTIE: (VO) Marc Katz spins around Austin in his yellow Cadillac and it seems everyone knows and loves him. His restaurant Katz Deli is an Austin icon and as the saying goes, "Katz's never Kloses"

MARC KATZ: My gut tells me and my intuition tells me I keep what I have by giving it away. It's the only way for a signature restaurant to grow.

HATTIE: You keep what you have by giving it away.

MARC: By giving it away. No question. That's the source of growth for this company. And everybody benefits. If there's something I really like and I really find the need for, I get involved in it. And I have this company give and give and give in every way we possibly can. And it comes back to me, not immediately but eventually it comes back to me.

Unidentified Male: Marc Katz, folks. What did I tell you he's been practicing.

JOHN GREGORY: The joke or our office is our strategic plan lately is where are we going for lunch.

HATTIE: (VO) John Gregory is President and CEO of the Northern Rhode Island Chamber of Commerce. What are you doing in Boca Raton?

JOHN GREGORY: Coming down to learn a little bit more as we do every year here at the U.S. Chamber of Commerce Committee. It's an annual event that gives us the opportunity to network with other presidents and CEOs of Chamber, find out what's going on in their world. Talk about best practices. Talk about policy because as we know what happens at the federal level affects all of us. HATTIE: Do you think that small business owners are being heard on Capitol Hill?

JOHN GREGORY: Yes, I think they are. I think for a while they weren't. I think a couple of factors contributed that to be honest with you. First of all the U.S. Chamber is refocusing on small-business issues, but also the NFIB, the National Federation of Independent Business people. They make sure that small businesses are heard. You know Rhode Island, we're kind of unique because the state is so small. We have instant access to our congressional delegation. You know so we make sure that the small business person's voice is heard as well.

DAVID MILLY: Those last couple of days when you've been here you've asked me how come we're having a spring jam in the fall. Well it's not a spring jam it is a Big Spring jam. And this is Big Spring.

HATTIE: (VO) This is David Milly, owner of Theatrical Lighting Systems. His company was named Small Business Of The Year in 1992 by the Huntsville Madison County Chamber of Commerce. Why are you a member of the Chamber of Commerce?

DAVID: Why am I a member of the Huntsville Madison County Chamber of Commerce. These are probably the most, the best promotion of Huntsville and community that I've ever seen anywhere. You've got to give back. I mean if a city is good to you you've got to give something back.

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