Small Business School
Executive Summary / Overview / Profile
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Time management that goes beyond
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Overview Transcript Case Study Video
Godalming, Surrey, England
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Time is not what it used to be. That arrow is broken.
Small Business School
Small Business School
Small Business School
Godalming, Surrey, United Kingdom: We have come to England to contemplate our changing perception of the nature of time, and what better small business to explore than one with a name, "Time Technology, Ltd." This business first came to our attention because they have won many awards. But, something far more important was happening here. These people were taking the concept of time management to another level in a way that seemed to be shaking up the concept of time itself. Also, given that they are located virtually on Universal Time (also know as Greenwich Mean Time), it seemed particularly symbolic to open our discussion about time.
Small Business School
In today's interconnected world, the question today gets less and less easy to answer: "Just what time is it?" If three people are collaborating, one in England, one in Australia and somebody in Dallas, whose time is the "real" time? Each has their own. Is there a "new" common time? Of course, there is. But, just what time is it?
Small Business School
In this episode of the show, you meet Rosemary & Nigel and Peter Skeffington. They introduce us to the rather simple technology -- collaboration software -- that takes people from many different time zones into the same time and creates a ubiquitous space that everybody shares.
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Small Business School
Nigel Skeffington Rosemary works from home where the rest of the family interacts easily.
Nigel Skeffington Rosemary Skeffington
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We quickly learn how they both teach and implement collaborative technologies. They're not terribly concerned that this technology raises some real questions about our perception of time. For them, it is just a fact that literally hundreds of people can be part of an online meeting, working on the same content, though separated by time zones and continents.
Small Business School
But more than a fact, it's a revolution. Everybody is grasping for a new language to interpret it. In this episode as well as many others, you'll hear different discussions about small business issues that all pivot out of an effort to understand the very nature of time, excellence, and our insight into universal truth.
Small Business School
You'll hear about Six Sigma in this episode, essentially process control put on a rigorous program to move it toward a higher perfection. In other episodes it takes on other forms and faces -- Kaizen, Total Quality Management (TQM), I-Power, Continuous Improvement Cycle, Deming Cycle, Theory of Constraints, Drucker's time management, Baldrige Quality Awards and so on.
Small Business School
Most of us have a rather commonsense perception of time. "What time is it?" We'll look at our watch, tell the time, and assume we are correct or close enough. Yet, there is a strange fluidity to time. And, when you link up with others in other time zones through our web-based technologies, there is a new "common time" that everybody shares.
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Time and space are so fundamental most of us just take the two for granted. It may seem just like another application of technology, but we believe it is the beginning of a very significant revolution -- we are at long last breaking free of long-held beliefs about what is possible within a given space and time.
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The old Mint Street signageCONTACT:
Time Technology Ltd.
Brook House
Mint Street
Godalming
Surrey GU7 1HE

England
United Kingdom
Tel: +44 (0) 1483 863 000
Fax: +44 (0) 1483 425 075
E-mail: Click here.
URL: http://time-technology.co.uk

Go to Godalming: AD899 By 1881, the first town in the world with electric public street lighting.
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Key Ideas for this episode
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1. Be open to new technologies
2. Invest in your hometown's downtown.
3. Let sparks fly from conflicting ideas
4.
5.
6.
7. Enter a contest
8. Expose yourself to thinkers
9. Fire yourself
10. Explore the really real
11. Think about your customer
12. Make a supplier your best friend
13. Mail - Call - Mail - Call
  • AIR TIMES This episode of the show has already aired in most major markets.
  • MORE CASE STUDIES BY BUSINESS TYPE. These are key ideas that you can use to check your own people/product/processes and apply each to building your business. Other stories of people working within Information Technologies may help. Or, research businesses within your industry.
  • EIGHT STEPS. Small Business SchoolWe all go through many of the same problems and make the same mistakes. One of the purposes of this show is to have others mentor us and show us the way.

    The business owners who are profiled here have been selected by their communities as role models for the rest of us. They have successful businesses and they are generous people.

    Time Technology, Ltd. is moving beyond STEP 6 of growth to Step 7 of sustainability. And with Peter now running the show, Nigel and Rosemary have been able to move to Step 8.
  • Implement collaboration software. In 1995 you heard on this show, "Get an email address and a web site and become 24x7-global."

    Now you are hearing our second technology suggestion -- collaboration is not a fad; it is a fundamental change in the way we work with people throughout the world and even within our local communities. The technology exists on everybody's desktop today; you just have to open it up and use it.

    Focus on your top ten relations. To use collaboration technology effectively, consider the ten most important relations in your business. You hear Hattie say, "Relations are the primary real." Relations are what really matter in business as well as our personal life. What makes the relation important?

    Our lists include viewers, sponsors, MasterClass teachers (the stars of each show), PBS-member station folks, professors who advise us, and colleagues who help produce the show (then, the list grows substantially when we add our friends and family).

    Use collaboration among those top ten as your informal board of advisors. Too many of us try to do it alone. The first use of these collaboration tools will be among your customers and suppliers, but there is good reason to begin using these tools to attenuate your "Top Ten" to help you shape your business.

Small Business School is carried on televisions around ther world through the authorized re-feed of the Voice of America TV broadcast into every country outside of North America. These broadcasts began in 1995. So for many years now, people from around the world have written -- mostly "Thank you" notes -- and sometimes they have extended an invitation to visit.

GLOBAL TV. Rosemary, Nigel, Peter and the folks at Time Technology, Ltd. can watch the show when it is broadcast by Worldnet TV (Ku-Band), from HOTBIRD I (HB1) 13 deg. East 11.442 GHz Vertical Polarization FEC 3/4 Symbol Rate 5.632 MPS (1430 UTC Monday-Thursday, 0830 UTC Friday, PAL) or EUTELSAT HOTBIRD 3 (http://www.eutelsat.org/) Digital Downlink Center Freq:12.4845 GHZ FEC: 3/4 Symbol Rate: 8.3 MS/s Typical L-band Freq: 1734.5 MHz Local Oscillator (LO) freq: 10.75GHz Polarization: Horizontal Signal Polarization: Vertical Receiver Polarization Setting: H ( to send 19 v to LNB for High Ku-Band).

This show also airs on many PBS-member stations around the USA. Please support your local public television station; click here to read why we do.

This particular episode of the show is our first one outside of the United States; and because of the increased viewership among all those people who receive Voice of America TV and the many other satellite signals, we'll be venturing outside of the USA more and more. Then, by using collaboration tools with high-end video cameras and queuing applications, we will begin doing "an open mike" with all our viewers. We'll take the latest release of an episode and Hattie and Bruce will open each point of the case study guide to analysis and discussion.

Can you imagine having people in an open discussion from every continent and every time zone? A dynamic, open, live webcast. We'll just call it an "The Small Business School Open House" where we invite all our viewers and friends to collaborate at the same time.

COMMENTS OR QUESTIONS.Small Business School We invite your comments and questions. Was the show inspirational and/or educational? We hope this show is both!


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