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| The Opening of this Show |
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| 1
Prepare To Invest
Personally
HATTIE: (In the
studio) Hi, I'm Hattie Bryant. Every few years since our first episode in 1994,
we have done a special show about money. It is the one question we receive most
often. 'Where do I find money to start or grow my business?'
Money is an
equation that connects the past with the future. If the future of your business
is private and limited, so is the money that is available to you.
If that future is
public, well-defined and expansive, you may have many paths to other types of
money.
Basically there are
two types of money. My Own Money, we'll call MOM, and Other People's Money,
OPM.
Most of us start
and grow our companies depending solely on MOM. And there are two types, your
personal assets and then the retained earnings generated by your business. Most
owners use a creative mix of the two.
Meet Sohrab
Vossoughi
(Voiceover) Let's
visit with Sohrab Vossoughi. He was tired of working for other people. After
many discussions with his wife they sold their home and paid off all their
debt. With just $400 in their bank account he quit his job and they lived on a
shoestring, while he operated from their kitchen table.
SOHRAB: (Voiceover) We are a
really a brand consultancy with our expertise in product development and
developing brands in the domination of spaces. Anything you make, you put it
back in the business, that's what I used to do. Just think for the first six
months I didn't take a single dime out of the business. We had our saving, we
got rid of the house, we went with one car, we did everything. You sacrifice.
There's a saying back home in Persia that says, 'For one year you eat bread and
just water.'
HATTIE: Bread and
water.
SOHRAB: 'Then you
can eat bread and butter for the next 10 years.' Meaning that you've got to
really make things -- it's hard at the beginning. If you want to really make it
you have to sacrifice. |
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2
Get Out Of The Office And
Sell
Meet Ken
Duncan
HATTIE: Think long range, that's the
mantra of successful small business owners. Ken Duncan quit a high paying
position, sold his home and lived for three years in the bush of Australia.
Among the Aboriginals he hunted for his own food and found beauty at every
turn.
KEN DUNCAN: How could you be stressed
about life when you're sitting there? I mean...
HATTIE: (Voiceover)
Ken Duncan is founder of what today includes five galleries and a profitable
web site that sell his amazing photograhic collections, a custom framing
company, a publishing house and one of the most modern printing laboratories in
the world.
KEN DUNCAN: But
really my whole business started with me having a portfolio and a bag of
prints, and I'd knock on doors. And, you know, people often say, `Well, how do
you start?' And I say, `That's how you start. You just knock on doors.' And the
thing is, out of those doors, you've got to realize it's all about numbers. One
out of 10 is going to say yes, and the other nine are going to say things like,
`For a photograph?' or 'You've got to be kidding.' But you can't take it
personally. |
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3
Make A Little Go A Long
Way
Meet Carol
Schroeder
HATTIE: There are
so many others, Carol
Schroeder founder of Orange Tree Imports went through college in three
years so her parents gave her the cash they had saved for her fourth year. She
used that cash to open her business.
Meet Jose
Navarro
Jose
Navarro's father escaped Cuba with a life insurance policy worth $4,000.
This cash was used to start up what is now the country's most productive chain
of pharmacies.
JOSE NAVARRO: I worked in that store during the
day time, my father worked at the store during the whole day. When I finished,
I went home, ate. My wife cooked and then my wife and I would go to the store
and stay there until the store closes.
HATTIE: So we have
an 18 hour day.
JOSE: Yeah, it was
from opening that store and closing this one.
GRACE TSUJIKAWA: I
mean just the excitement of starting and getting into business...
HATTIE: (Voiceover)
Grace Tsujikawa said she ate a lot of potatoes during her startup. Albert Black
funded his business by working a full time night shift for 10 years while
running his business during the day.
ALBERT BLACK: It
works for me. |
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| 4
Widen The Net With Friends
And Family
Meet Tom
Gegax
HATTIE: Some people
with an idea for a business immediately begin thinking about using OPM, other
people's money. Getting startup money from a bank is hard, but not impossible.
Founder of Tires Plus, Tom Gegax and his partner, Don Gullet, did it. Where did
the money come from to start the business?
TOM GEGAX: Well, we both worked for
Shell Oil Company, so what we did was each take money from our profit sharing
fund that, when we left them, came to us.
So I remember we
had, it was $90,000 it took to get in business.
So we had a $60,000
loan and $30,000 was between us. And I had like $15,500 and he had $14,500,
something like that.
Getting a loan was
the toughest thing because we went to like 10 banks and we kept getting turned
down. And I think bank number 9 when they turned us down, I said, 'Why?' They
said, 'You don't have experience at running a business.' And I really blew a
gasket on that. After such frustration, I said, "Well why do they need you? Why
don't they just put the stuff in the computer and one of the dings is, 'If you
haven't run a business before, don't even have us come in.'"
HATTIE: You're out.
TOM: Yeah. Just say
no matter, how potentially qualified you are, you won't get it. I said just
have this all be computerized, they really don't need you.
HATTIE: Well, where
did you get the $60,000 if all the banks said no?
TOM: Well finally
found one that would. We found one that would through an attorney that we were
doing business -- some other attorney in the law firm was a kind of finance
attorney. He was on the board of the bank, and if he believed in you -- which
he believed in us, then he'd put in a good word to the board. And we got it
that way.
HATTIE: So it was a
character reference.
TOM: Yes.
HATTIE: An insider
character reference.
TOM: Insider
character reference, that's the truth.
HATTIE: You'll be
happy to know that in 2000 when Tires Plus was generating $200 million in
annual sales, Tom and Don sold to an international conglomerate for double
digit millions. (Voiceover)
Meet Pamela
Rodgers
Pamela Rodgers borrowed money from
her parents for the down payment on a GM dealership in Woodhaven, Michigan.
That's other peoples money. GM has a program that allows dealers to buy in over
time. So Pam put together two sources to make it happen and on top of that she
was willing to invest in a location that had become known as an ugly duckling.
Editor's Note: This is a strange mixture
of OPM and MOM. If Pamela did not pay the loan back, but gave her folks
a piece of the company, it would become OPM. Even though it was not necessarily
secured in a traditional sense with her own money, it was secured by her
reputation and relations with her parents.
Meet Lupe
Fraga
HATTIE: (Voiceover)
A business for sale by an owner who will carry the financing was the perfect
opportunity for Lupe Fraga.
LUPE: We make your business day
easier.
HATTIE: (Voiceover)
Is the slogan of Lupe's company, Tejas Office Products, which has been
operating in Houston since 1961.
LUPE: I was
practicing as an accountant and Jim Kindig who had an office supply company,
was servicing this company and he came to me and he asked me if I was
interested in going into the office supply business. So, being single and just
having returned from the United States Army, serving in France, I said, 'Why
not?' So I took the opportunity. He loaned me some money, co-signed the note at
the bank. Had one delivery truck and one secretary and that started me out.
HATTIE: (Voiceover)
Lupe sales have increased 40% over last year bringing the total to 7.5 million
for the last 12 months. Many business owners look for and win venture capital
or private placements. |
| Go to the Case Study Guide |
5
Use OPM To Build Beyond
Yourself
Meet Andy
Wilson
ANDY WILSON:
(Voiceover) There we go with a big splash.
HATTIE: When Andy
Wilson was broke from investing every penny he had into his Boston Duck Tour
launch, he was still a million dollars short, so he went looking for venture
funding.
ANDY: I was
desperate, you know, and I tried to get bank financing, and I tried to go to
the SBA, you know, all that stuff--was gone. So in last desperation, I made
phone calls. So I finally got a hold of this woman and--through a partner at an
accounting firm, because I called him desperately.
I said, `You've got
to help me find--.' He says, `Her name is Carrie McIndoe.' And he says,` Her
name's all about what she is, Carrie 'Mac Can Do.''
I called my mom up,
and I said--because I was broke--I said, `I need to borrow some money to fly
some people out so I can get to the last step,' and that was in June, and by
August, they had raised the money for me, $1 1/4 million.
And, you know, they
had the contacts, I had the offering memorandum...
HATTIE: So explain
to me an offering memorandum. What is it?
ANDY: An offering
memorandum is a legal document that explains your business idea, how you're
gonna execute it, your financial projections, the legal structure and it does
it in such a way--and it also discloses all the risks. In other words, there
are inherent risks in any business, you know.
I feel like a
farmer. One of the risks was the weather. If it rained for an entire season,
I'd go bankrupt, you know. So I had the logo on the front of my offering
memorandum. You know, it's a big, thick book.
HATTIE: The little
duck?
ANDY: And when I
first showed her this, I showed her a picture of the skyline views from the
Charles, and she says, `Andy, you're all wrong. It's not the logo.' And she put
the picture of the views right here of Boston on the front of the thing.
And I was just
telling you about these investors in Maryland.
I'd been going
around because I'd never met half these people. And I said, `Why did you
invest?' And they said, `We liked the idea, and we saw that picture on the
front of the offering memorandum, and we were sold.'
He said, `We knew
it would work.'
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| Go to the Case Study Guide |
6
Take Dozens Of
Investors
Meet one of America'
Finest Chefs
HATTIE: The famous
American Chef, Thomas Keller, was flat broke when he found the location that is
now his one-of-a-kind, white-tablecloth restaurant, The French Laundry. He
pounded the pavement to find cash.
THOMAS KELLER: I said, `Listen,
Bob, I really don't have any money. You know, I just started this olive oil
company,' and, you know . . .
HATTIE: `Would you
take a case of olive...'
THOMAS: `Would you
do it on spec?' And he said, `Well, I won't do it on spec, but if you can raise
$5,000 as a retainer, I'll do it.' So I said, `OK.' So I went out to all my
credit card machines and started...
HATTIE: Oh, you
mean ATMs? You went to the ATMs and got some cash?
THOMAS: ATMs and
whatever, got some cash, and I gave him $5,000. And he did it all on spec. Now
keep in mind also, once this process started, I needed to come up with money
to...
HATTIE: Oh, my
gosh.
THOMAS: I didn't
even...
HATTIE: You haven't
even started!
THOMAS: Right.
HATTIE: The
$5,000's nothing!
THOMAS: I said, `I
don't have any money, Don and Sally. But I'm gonna do this, really. Believe
me.' And they had the confidence. They had the confidence that I was going to
be able to pull it off. And I gave them $5,000.
HATTIE: From the
ATM machines?
THOMAS: From the
ATM machines, from my credit cards, yeah.
HATTIE: You spent
this money and you still don't have any ownership yet.
THOMAS: Yeah. I
still don't have any ownership. It was a big leap of faith for me. It was a big
leap of faith for now the attorney. It was certainly a big leap of faith for
the Schmidts, because they're going into a position where now they're gonna
close their restaurant because they believe that I'm gonna buy it, and...
HATTIE: So they're
going to lose opportunity.
THOMAS: They're
going lose opportunity, they're going to lose revenues.
HATTIE: And you're
going to cause them to lose that opportunity if you don't come through....
THOMAS: Yeah. But
everybody believes that it's gonna happen. Nobody knows how long it's going to
take, and nobody knew it was going to take 18 months. I mean, we had many dates
where, you know, the deal....I was supposed to sign...
HATTIE: You missed
them! You missed those dates!
THOMAS: And we'd
come back to the Schmidts and say, `I'm close. This is happening, please...'
bear with me and believe in me for another three months.' And Don and Sally
said, `OK. You know, we'll believe in you.'
HATTIE: Do you
think your failures, -- the one at 21 and then the one in Palm Beach, and then
the one in New York -- did that teach you? Did that give you courage?
THOMAS: It gave me
a lot of confidence, because I had been through it before. But I'd been through
it with other people's money before, so that was a little easier. Fortunately,
my attorney had a base group of people; he had done this for other
restaurateurs. I started sending people to him. And, I sent him out to people
that I had known -- Bob, Michael, my two initial contacts...
HATTIE: So the
attorney went on your behalf.
THOMAS: The
attorney went on my behalf. This was a few of his core group of people that he
thought might invest in a restaurant: And I just started making cold calls to
people. And I'd ask you...`Do you want to invest?' `No, I don't want to
invest.' `Well, do you know somebody who would?' `Well, maybe this person,' and
before you know it, you're talking to people that you don't even know. And you
wake up in the morning, and you have a list of 10 people that you want to call,
and sometimes I'd get through three of them.
Sometimes I would
get through all 10 of them because it was a good day, and I had two people that
wanted me to send them the prospectus. I'm not even--they're not even saying
they want to invest, they're just saying, `OK, send me the document and let me
take a look at it, and then call me back in...two or three weeks.''
HATTIE: Thomas,
you're selling. You're selling.
THOMAS: I'm
selling. Yeah.
HATTIE: You're not
being a chef. You're not cooking, you're selling.
THOMAS: No. No. The
bank gave us a real estate loan. The SBA gave us a business loan. And then the
investors came up with the rest.
HATTIE: OK, so you
have how many investors?
THOMAS:
Forty-eight.
HATTIE: Forty-eight
individual investors.
THOMAS: My
philosophy there was to have a lot of investors investing a small amount of
money. No one would lose a lot if the business went to failure, and no one
could tell me what to do.
HATTIE: Growing
your business is a very different story. Sometimes our visions of the future
are bigger than our personal assets and our retained earnings. That's when some
OPM, other people's money, has to come in. |
| Go to the Case Study Guide |
7
Learn
Bank-Speak
Meet Tim
Hennessey
HATTIE: Here's a
bolt of lighting. To do business with bankers, learn to speak their language.
Tim Hennessey's
Ekkwill has grown to be the world's largest producer and shipper of fresh water
tropical fish distributing approximately 120 tons of livestock by air cargo
every month.
TIM HENNESSEY: We paid off all our creditors.
HATTIE: The shrimp
business.
TIM: The shrimp
business. Right, and we put together a bunch of business plans and proposals to
different venture capital companies and different investors and that type of
thing. A lot of them -- I'm talking 12, 15 over some period of time. At this
time Sherry and I were living in a parking lot up in Tampa. Our joint income
that year was under $2400. What we were able to do, again we're pretty broke
and we really didn't have any assets either, is put together a series of notes.
We found a fish farm that was an old tropical fish farm. It wasn't very big but
it had a good earnings record and it was a good small business for this one
guy. But this time we had done lots of business plans and lots of proposals and
we had experience in the aquatic farming industry. We knew how to raise some
kinds of fish. So, we were able to put down. He wanted 20% down and owner
finance the rest. Pretty standard deal. So the trouble is how to come up with a
20% down.
HATTIE: Yeah, when
you're living in a parking lot. What banker's going to give you a loan when
you're living in a parking lot.
TIM: And then
there's working capital too it takes to get things going. So we're able to put
together a series of 3 debt instruments, 3 notes that were secured by assets
that came along with the farm that we had not purchased yet. So with a stroke
of a pen we actually catered all these debt instruments at the same time and we
were able to buy the farm with no cash. So we literally started the business
with $5.
Meet Frank Jao
HATTIE: (Voiceover)
Like Tim, Frank Jao, founder of Bridgecreek Development learned how to create
the documentation the bankers need. To find a sample of the type of document
the banker wanted him to prepare, Frank actually searched the bank's dumpster
one night. He found one that had been approved, plugged in his own numbers and
projections, and he got the loan. So you owned the land.
FRANK JAO: Right.
HATTIE: That's all
you had though.
FRANK: Right. Right
even buying the land, I would still need a loan. Because $350,000
doesn't buy the land.
HATTIE: It wasn't
enough. Okay - so what did you do?
FRANK: I approach a
bank anyway. The bank basically told me that there isn't enough ingredients
here that they can give me a loan of 3 million dollars.
HATTIE: So that is
what you wanted? You wanted 3 million?
FRANK: Well that is
what it takes to build.
HATTIE: That is
what it took then it takes more now but that is what it took
then.
FRANK: So I have
to ask, 'Give me your list -- Give me your requirement list and I will go back
and fulfill it. In one of the lists would be a feasibility study and a loan
package. I found out that a feasibility study at that time we could
bring in a consultant to do them and pay them. So that solved the problem. Then
we need to put a loan package together. A loan package normally being charged
by the loan broker back in those days for a considerable amount
of money. And I wasn't ready to do that and I couldn't even afford that. So I
have to figure out a way that I have to do the loan package myself.
HATTIE: So how long
did it take you then to go back to that same banker who told you no and say
'Okay, here's my stuff.' FRANK: About three weeks in total.
HATTIE: Three
weeks. So now you have been in this country for five years, six years and you
have just gotten a 3 million dollar loan.
FRANK: That was the first loan I
ever had -- at the time. And it was just amazing - I couldn't believe it.
Editor's note: The link just above goes to Frank's
story. We all need to ponder this man's story and the story of another
Vietnamese refugee, Thanh Lam.
There is no whimping, whining, or moaning; they are grateful for the basic
freedoms to build their life without a government dictating how they should
live. In 1975 Frank & Cathie Jao immigrated to this country from Vietnam
with nothing. If this story doesn't inspire you to get the money, keep your
job.
|
| Go to the Case Study Guide |
8
Find An
Angel
Meet Debra St. Claire
HATTIE: In the
business world there are also angels. These angels provide either debt or
equity capital. If it's debt capital, they may give you money quicker,
sometimes cheaper and with fewer strings attached than a bank. If it's equity
capital, they'll want a return on investment within a fixed period of time.
Sometimes angels are moved by the type of product or service you are selling.
We've known many who are recipients of angel funding.
Debra St. Claire
found her angel by attending a convention.
(Voiceover) This is
Debra St. Claire, the inventor of Organic Sweets and founder of the company,
EcoNatural.
HATTIE: What is a
socially responsible company?
DEBRA: It's a company that has a mission
statement that keeps it in line with things that are good for the planet. So a
socially responsible company -- let me just tell you how ours is socially
responsible -- I use ingredients in my product that I feel comfortable giving
to my own children. The base of our product, organic molasses granules, is
better than refined white sugar. Again, you asked me about Altoids is
different. They use white sugar. They use beef gelatin. I use organic molasses
granules. It's a totally vegetarian product. So I made myself a niche in that
respect. How could I be different with a strong powerful breath mint?
HATTIE: (Voiceover)
Why did you invest in this company?
Angel Investor:
There were several things that really were interesting. Number one, I came from
a background -- my father was a chiropractor -- and we were raised on natural
foods and that sort of thing, but the food always tasted awful. I was very
excited about supporting a product that was good for you and also tasted good.
DEBRA: People who
believe in you are very, very important, and to be able to tell your story in
such a way that you can communicate that you're going to stay with it until
it's done, is very important. And if you're not sure that you can do that, then
don't take your investors in.
9
Find A Group Of Angels
HATTIE: Fred Hoar
and Hans Severins are in Silicon's Valley famous Band of Angels. They believe
that the OPM angel supply is oxygen to entrepreneurship.
FRED HOAR: What's an angel? An angel is
a person who will invest with his own money, makes his own decisions.
HATTIE: Why didn't
you just do the conservative thing, buy IBM, General Motors?
FRED: But that
isn't any fun Hattie.
HATTIE: It's
boring.
FRED: It's boring.
HANS SEVERINS:
People can come to us who might not be getting hearing or fair evaluation in
their eyes from the venture community.
HATTIE: All right,
so tell me how to prepare to come to you. Do I need a cool name like, Pretty
Good Privacy. I mean that's a company you just invested in recently. Pretty
Good Privacy.
HANS: Either you
need a cool idea -- it would be nice if you have a discernibly cool management.
It would be great if you had a measurably cool business plan with a reasonable
prospect of becoming a leader in a growth market. |
| Go to the Case Study Guide |
|
10
Go To Wall
Street
HATTIE: We've
already done programs about the Small Corporate Offering Registration. Please
read on our website about this process for taking your company public without
going to Wall Street. But, if you want to go to Wall Street you can. Andy
Murstien, small investment corporation, Medallion Financial, raised $50 million
in its initial public offering.
ANDY MURSTEIN: Yeah. You need a
good story. I mean, as funny as that sounds, you have to have a passion for
what you do because people could see if you are serious about it and if you
really have the heart to go out and grow your business.
So you need the
passion. You need people to believe in you and to also share that passion. So,
every cycle there's a different wave of companies that basically Wall Street
becomes enamored with.
Again, it's jumping
on the bandwagon when the timing is right. You could have the greatest company
in the world, and if the timing's not right, you're not going to be able to
raise money.
When we went public
again, we raised $50 million. The next year we did not need the money but our
stock had gone up 50% so everybody said it's a good time to go out and raise
money. Sometimes banks and others lenders are willing to lend you money if
times are good, if the economy's doing well; and even though you don't need it,
take it, and reserve for a rainy day.
We did it again.
Our stock had gone up 50%, so we went out and raised another $50 million
because investors were clamoring for more of the stock and we gave it to them.
Then two years
later we went out and raised a third launch of $50 million. We really
didn't need the capital, but again the economy was good, and our stock was
doing very well. So that's the time to go out and get a loan.
We bought 15
companies since you last saw us seven years ago. When you saw us last our
portfolio was about $200 million. Today we manage over $600 million. So we just
took the money and bought companies and lent it to small businesses.
In the Studio -- Concludng
Remarks
HATTIE: So, what is
money? It's an equation where the past reaches into the future. To start a
business or grow the one you have, money can appear to be a huge obstacle. But
you've just seen many creative, tenacious people who could see the future so
clearly they were able to work with their own assets and make the inherent
value of that money grow.
You must, however,
have a great idea and as Andy Murstein said, 'A good story to tell.'
And, you have to
have MOM, my own money. Then once you have that skin in the game, move on to
OPM, other people's money.
There's a lot to go
around. We'll see you next time. |
| Go to the Case Study Guide |
The Closing of the
Show
GO FURTHER: Go to the
case study guide (just
above in the green box), the
overview (or executive
summary), the video or
the homepage for this
episode of the show. |
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