Small Business School
Executive Summary - Overview - Profile
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The money is out there
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Overview Transcript Case Study Video
Boston Duck Tours.
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After driving the narrow, one-way streets of Boston, the Duck Tours splash down into the Charles River for the ultimate view of the city.
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Key Ideas of this episode
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1. Small Business School Do It Differently: Money can come from surprising places and for surprising reasons
2. Hire Entertainers: All business is show business
3. Quit Your Job: You don't have to reinvent the wheel to roll out a new product
4. Do Whatever It Takes but You have to play by the rules
5. Make More Than Money--Make an Impact: The mission of your small business must be big
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Boston, Massachusetts: In this week's show, you'll met a man who loves Boston, the Charles River, the history of this country's early struggles for religious toleration and freedoms, equality, and rights of life, liberty and the pursuit of happiness.

The amazing thing is that Andy Wilson made a business that incorporated all of these passions and so much more.

We first met Andy back in 1997 at a White House conference where he received an award from the President as the Massachusetts Small Business Person of the Year.

So, how does one turn many passions into a single business? In this show we learn how Andy got that initial inspiration to quit his full-time job and start. We'll also learn how he went about raising over $1 million dollars to launch Boston Duck Tours in 1994.

Of course, Andy is passionate about this tour; it is 80-minutes and historically-narrated. You meet some of the founding fathers and mothers of the USA. On this sightseeing tour you ride in a Duck -- an authentic World War II amphibious landing craft -- first around the narrow streets of Boston and then into the Charles River. When he was recognized in 1997, Boston Duck Tours did about $4 million in sales with anout 50 employees. The business had become one of the hottest attractions in the Commonwealth. By 2002 they had increased sales to over $6 million and over 75 employees.

  • READ THE TRANSCRIPT. Small Business School Reading the entire script of this episode of the show causes one to reflect on key ideas in critical ways. You will find that you can easily bounce from the transcript to the case study guide from that dialogue.
  • EXPLORE THE CASE STUDY. In the beginning these case study guides were prepared for the special broadcast by PBS into the schools and universities throughout the USA. Since that time, Prenctice Hall and Thomson Learning have include these case studies in their best-selling business textbooks.
  • JOIN, JOIN, JOIN. Boston Duck Tours is a member of the Greater Boston Chamber of Commerce and their local public television station. In all our programs we encourage you to do as Andy has done; join your local Chamber of Commerce, make friends with the people at the SBA, and keep your membership current with your local PBS-member station.
  • SELECTION: Everybody had Andy Wilson and this business on their list.
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  • 1500+ Questions and Answers within SmallBusinessSchool. Within every show there are about 15 questions and answers. Within the school, there is a place to record your answers to these questions. Your answers to the same questions that Hattie has asked all the other business owners become part of your own secure database where you have options to re-display your best answers within this site as your own profile page (that is this page), essentially an executive summary , a study guide and/or a transcript.
  • Exit Strategy and Succession Planning. 70% of all businesses fail to pass the baton to the next generation. They fail to reach sustainability beyond their personality. That business is called a lifestyle business.

    If you want to be rewarded for all your hard work, by the time you hit 40 years of age, you had better have some ideas about your own exit strategy and a succession plan. By 50 years old, you should have the basic elements in place. By 55, we all should be working on it. By 60, we need to be harvesting some of our equity (ESOP - DPO - IPO). In the key point of the study guide just above, review points 5 and 6.
  • FIRST PRINCIPLES: Starting a business is the road to economic independence for most of us average people. Read a little more to see why incorporating a business keeps the passion of the American revolution alive!
  • MORE ABOUT FINANCES. We have a section about money and it can be useful. BUT -- and this is a big one -- we all need to know about RMA --The Risk Management Association. This is real insiders information on your financials so take note.

    This organization is the banker's banker. They know more about key critical ratios than anybody on earth. Over 3000 banks and 16000 other kinds of financial organizations contribute the essential financial data from their loan inventory to RMA's "Annual Statement Studies" to calculate key critical ratios for every major industry type (and for most subsets of business vis-a-vis the SIC and NAICS). With over 150,000 loans per year, that is statistical relevancy.

    Do you know the average key ratios within your industry? We haven't learned ours yet for the TV/Production Industry, so we all need to ask our banker. To really make a study of it, keep an eye out for the next seminar by RMA in your area. It'll be the best money you'll spend to understand the organic nature of your business, and learn what it is that your banker so quickly knows about your industry. For more, read online: RMA seminars, RMA history, and their small business scoring (i.e. used by the SBA for their Low Docs).

    If you'd like to study the history behind the RMA (it goes back to Robert Morris, a signer of the Declaration of Independence), click here.
  • SUPPORT PUBLIC TELEVISION:
    Become a member of your local station. If you are already, great. If not and your business is doing well, consider joining the Producers' Club ($1000).


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