Preventative maintenance saves time and money. This is a distribution business which means trucks have to be on the road everyday delivering to the customers. Restaurant and shop owners are dependent upon drivers who arrive on a predictable schedule. Hubert said if a truck breaks down it could cost $250 for towing and repair. If the truck is maintained properly it will not break down.

Topic for Discussion: Other than saving time and money by taking care of equipment, are there other good reasons for keeping your systems in good condition?

Answer: Your reputation. Good customers can be patient but you don't want to try that patience. If you miss a delivery once in a blue moon that can be understood. Missing delivery schedules repeatedly makes you seem unreliable and customers will leave you to find the company that can deliver.

You think about it: What needs to be repaired, refurbished, painted, oiled or upgraded? Is your software and hardware than three years old?