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free the people to do the challenging
Overview Transcript Case Study Video
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The receptionist at KMPInternet is this
charming digital character.
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Automate The Mundane

Topic for Discussion: What task did you see automated by KMP Internet?

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Key Ideas of this episode
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1. Transform Raw Data Into Knowledge
2. Keep Improving
3. Admit Mistakes
4. Give Up Free Wheeling
5. Give Employees Unlimited Connections
6. Partner With Other Big Brains
7. Charge For Insight
8. Automate The Mundane
9. Adopt The musketeer Mentality
10. Hire The Off Beat
11. Think Tomorrow Sell Today
12. Go After The Chinese Market
13. Win Coveted Awards
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Answer: The job of receptionist is automated at the offices of KMPInternet. We would like to argue that the way they handle their front lobby is a great a technique for any company that wants to be seen as cutting edge, and, we would like to challenge you to think past this one example.

Every growing company is searching for ways to remove the mundane from every employee's job description. We have written about this often and it can not be ignored. The companies who have figured out how to use technology to do a job faster, cheaper and better are the ones that most profitable. Not only is technology suited to doing things over and over and over and doing it without mistakes, the human being who is relieved of the tedium will hug your neck and be free to bring more value to the company.

You think about it: What needs to be automated? What person(s) needs more training on new software?

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