DAVID: (Voiceover) In some ways, in the old days, when there were just a few of us, it was a very simple model. With a group approach now, we obviously have to have some sort of structured and processed way of guaranteeing quality and timeliness and that the message is the same all across the board. Everybody's seeing the same image.

MILES: Even though we're geographically dispersed, we work together as a team. So many of the projects we do are multidisciplinary projects. So we've got an application developer, we've got a system architect, we've got a project manager. And roles tend to flip-flop and become multidisciplinary to suit the particular needs of the client. Then we have a discipline of getting together. So roughly every three months, we get together, and it's great fun, you know. We laugh for the whole day. We learn together. We have some competitions. We throw out crazy prizes. And we build the teamwork.