Small Business School
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It's Online
Overview Transcript Case Study Video
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Hattie interacting with the digital
receptionist at KMP Internet.
Small Business School
Automate The Mundane

Computerized Voice: Hi. I'm your virtual receptionist. Please use the boxes below to let my colleagues know you're here. They have been notified and are on their way. Would you like to see our show reel while you wait?

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Transcript Segments
Small Business School
Small Business School
1. Transform Raw Data Into Knowledge
2. Keep Improving
3. Admit Mistakes
4. Give Up Free Wheeling
5. Give Employees Unlimited Connections
6. Partner With Other Big Brains
7. Charge For Insight
8. Automate The Mundane
9. Adopt The musketeer Mentality
10. Hire The Off Beat
11. Think Tomorrow Sell Today
12. Go After The Chinese Market
13. Force Marketing And IT
To Work Together
14. Win Coveted Awards


HATTIE: (Voiceover) KMPInternet is the Manchester, England-based e-architecture firm specializing in e-business, e-marketing and portal development. Soon, Lingubots, like the virtual receptionist they developed, combined with their online language translation, will enable all Web users to learn anything with no language barriers.

BILL DARING: Hi. You must be Hattie.

HATTIE: (Voiceover) Founder Bill Daring is the chairman. You got the message?

BILL: We actually create the technology that allows you to push the button and translate, OK? (Voiceover) So it does it at a very fast speed, and I think we're talking about 500 words a minute that we are able to translate.

HATTIE: What is software?

BILL: Software is ... a language, essentially, that allows the computer to carry out some functions (of the mind). And we program software, we create software to make business easier or to deliver a message or to get some advantage out of the computer.

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Small Business School
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