Small Business School
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Small Business School Small Business Schoollast update: March 2007 Small Business School|Small Business School Small Business Schoolgo to the homepageSmall Business School
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Seems as if these guys even have a uniform.
Small Business School
Adopt The musketeer Mentality

HATTIE: (Voiceover) Jon Keefe, like Bill, is a founding partner.

JON KEEFE: I guess I make the company work on a day-to-day basis. Make sure that everyone understands exactly what they need to do, why they do it, when they need to do it for.

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Transcript Segments
Small Business School
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1. Transform Raw Data Into Knowledge
2. Keep Improving
3. Admit Mistakes
4. Give Up Free Wheeling
5. Give Employees Unlimited Connections
6. Partner With Other Big Brains
7. Charge For Insight
8. Automate The Mundane
9. Adopt The musketeer Mentality
10. Hire The Off Beat
11. Think Tomorrow Sell Today
12. Go After The Chinese Market
13. Force Marketing And IT
To Work Together
14. Win Coveted Awards


It's kind of like a doctor's surgery. People are in and out every day. These guys all in here and the guys over in the sales office, it's a musketeer thing. It's all for one and one for all. And you have to create that kind of mentality.

HATTIE: (Voiceover) Nick Smith is the newest partner.

NICKK SMITH: And I'm the technical director. That's the official title. What it actually means is that I tend to get involved at the beginning of a project to work with clients. I'm actually seeing what they're going to do within the project technically.

HATTIE: So tell me what goes on in this room.

NICKK: This is the studio. (Voiceover) The studio's comprised of three distinct teams, really--the creative team, which is basically the people who come up with the ideas for the visuals and the look and feel of applications that we put together. Then there's the multimedia team, who take those visuals and make them into working animations and HTML layouts. And then there's the technical team, and what they do is really put the code behind the screens to actually make the application work. So they put the code work behind it.

ROGER: Nickk, can you give me a hand with this last... events? NICK: Yeah. Sure. What's up? (Voiceover) Well, everyone is--it's completely a team effort, basically. The person who controls the actual work through the studio--we have several projects going on at the same time, so Roger looks after the work flow of the studio and decides who should work on what. ROGER: I'm the production manager in the studio, so my main job is to make sure that everything gets done in time and to schedule.

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