Bill Sugars and Pat Elmquest convinced their wives that getting the $2 million dollar loan would result in an improvement in their net worth long term.
Host Hattie Bryant points out that with a solid plan, these two owners had no problem finding the cash they needed to expand and reinvent their existing business.
Bill Sugars said that most people just don't realize what owners do to make things work. Obey the law, treat people with respect and as Bill admits, clean the toilets if they need it. More...
All of us who own our own business expect to make money. In fact, the more money we make the more people we can hire and the more customers we can serve. In addition to making money, the business owners in our library are big-hearted and generous. Bill Sugars loves his little town and he is part of why it is such a great place to live.
Many people dream of having thousands of customers but only a few do the work that must be done to find and win them. In the book, Good to Great, Jim Collins writes that great companies pay attention to details and no task is too tedious. Collecting the name, address, phone number, email and buying habits of every customer is tedious and Sue Montgomery does it.