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Founder Tom Gegax tell us that TiresPlus financed its growth by plowing the earnings of the business back into expansion and by borrowing from suppliers.
The founders of Tires Plus decided that going public would be too distracting.
Taking care of customers and employees is as important as the product you choose to sell.
Don Gullet, Tom's partner at Tires Plus, says great partnerships are a constant balancing act of one person's skills complementing the other's.
Everything about Tom Gegax is about expectations: from white shirts and sneakers to language that communicates and inspires.
Host Hattie Bryant says that at Tires Plus the rubber meets the road with a new paradigm of service and systems to match.
Tom Gegax's people philosophy is: hire attitude, invest heavily in training and coach, coach, coach.
Employees at Tire Plus know what is expected of them and if they are meeting those expectations.
Tom Gegax's success is based on a well thought out and faithfully executed people strategy.
Tires Plus follows "ATE" steps to achieve desired results from employees: Delegate, Motivate, Educate, and Terminate is one of many continuous improvement methodologies. For more...
Tom Gegax learned the hard way that you have to coach yourself before you can be an effective coach to others.
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