Paul and Vicki determined before they bought an existing business that they had to change their product to avoid head-to-head competition with the big guys.
Since Paul was fired from Oscar Meyer, he was forced to make changes in his life. He liked living in Madison and decided to become a small business owner by purchasing an existing business.
Rather than stay in a rut that was taking the company's sales in the wrong direction Paul and Vicki decided that they had to come up with new products.
In his work at Oscar Mayer Paul practiced the art of marketing and was never involved in the day-to-day manufacturing process. This made it easy for him to let the cheese makers do their thing.
Hattie points out that Paul and Vicki are excellent thinkers. Both have MBAs in marketing and in that pursuit they learned to use logic to process information.
Collaboration is better for small business than competition because we
specialize in a niche. This means customers can easily be shared. Rather than seeing other cheese makers as a competitor, Paul sees each of them as a collaborator. Together, they can give a customer every type of cheese they could possibly want.