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Questions:

A: 

The short answer is, "Ask them." Yes,  that short answer worksif  you have created an atmosphere where your employees are comfortable answering the question. Of course, that is a pretty big "if."
 
People are motivated by money, by their compensation plan, but that’s only part of what motivates them. Study after study has shown that people are most motivated when they feel they are valuable members of a team. We all know that but the challenge is in creating that team.

We can certainly look at Pam McNair of Gadabout Salon and Spas as an inspiration. She works for the team, not for herself. And because she does, everyone does. She delegates, really delegates, and then celebrates when one of her employees does something better than she would have done it.   More from her episode...  

Questions for this clip: 1 | 2

Think about it

Do you delegate within your company or do you personally make or approve every decision? Do you delegate and then get out of the way? Who on your team now needs to grow? What can you teach them to do then eventually turn over to them? What needs to move off of your desk and on to the desk of someone else?
 

Gadabout SalonSpas, Inc.

Pamela McNair, Chairman

3501 E. Kleindale Road
Tucson, AZ 85726
5203229434

Visit our web site: http://www.gadabout.com

Office: 5203229434

Business Classification:
Personal Products, human services, beauty

Year Founded: 1976

HATTIE: (In the Studio) Dr. Grint said, leaders need to think beyond themselves. This is the difference between a business owner who grows a business and the business owner who stays small.


HATTIE: (Voiceover) While most of her industry is stuck in the past, Pam McNair is the perfect example of the leader who is thinking beyond herself.

PAM MCNAIR: When we started we had just a full service salon.

HATTIE: (Voiceover) Pam McNair is founder of Gadabout Salon and Spas. She has created 225 jobs and millions in sales. How did she do it? She's your neighbor next door who mastered the art of team building.

JENNIFER: Pam builds things as a team. This whole company is probably a team. So the office naturally falls into that, that everybody's always bouncing everything off of everybody. Our marketing ideas come up probably though excitement. She's totally invested in the people who work for her. She works for the people who work for her.

PAM: I think you have to look at the allover picture, check and see if your mission and you vision is there and then you need to get out of the way. You need to be able to delegate with a design so that other people can duplicate what you do. Or do it better. And I'm not the star, I build stars. So it allows other people to be in the forefront and it allows me to have the time to do what I need to do to make them look better and to be better.
 
 
 

Think Beyond Yourself

Pam McNair is the founder of Gadabout SalonSpas in Tucson.   She teaches us that  strong owners see themselves on the bottom of the organization chart, not the top.    More on leadership...

Episode Overview - Leadership with Keith Grint

Truly exchanging ideas is a starting point for leadership.

The World: Meet Prof. Dr. Keith Grint.  In this episode, he explains why we are so frustrated with the leadership who dominate the headlines. He makes it clear that it is time to turn away from the selfish people and look to each other to find the heart of real leadership. 

Dr. Grint says that having a vision is certainly a starting point but that the "vision thing" has been overrated. Anybody can have a dream or a picture of how they want their world or their company to look but very few are good at putting the plans in place then taking action on those plans to turn the vision into reality.

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